Telephone Orders
Please have the following information ready when you call:

1. Your Sonny's Customer Number
2. Your Business Name
3. Shipping Address
4. Purchase Order Number (if applicable)
5. Item Numbers
6. Quantities

Shipping Information
All mail, fax, and phone orders are processed for shipment immediately on receipt of order.

Custom Special Orders
All custom/special orders placed with SONNY'S will require full payment when the order is placed. Also, custom/special orders are non-cancelable and non-returnable, shipped F.O.B. factory.

Warranty
All products sold by SONNY'S carry the manufacturer's warranties and these warranties are the sole responsibility of the manufacturer. There are no other warranties or representations of any kind, expressed or implied by SONNY’S Enterprises, Inc. The customer will be responsible for transportation, labor costs, and all other incidental expenses in connection with the warranty repair or replacement.

Credit Terms & Policy

1. Charges to the customer's account will only be accepted if all of the following conditions exist:
   • The customer's account is in good standing
   • The amount of the purchase is $50.00 or higher
   • The amount of the purchase does not exceed the customer's credit line
   • Valid credit card on file  
   • Terms: All invoices are payable ten (10) days net from the date of invoice. Invoices not paid within thirty (30) days from the date of invoice are considered past due and the account is no longer in good standing. Invoices not paid within thirty (30) days of invoice date will be assessed a 1½% service charge on the unpaid balance (annual percentage rate 18%). Accounts over (60) days past due will be charged to the credit card on file. There will be a $35.00 service charge on all returned checks.
2. All debts deemed uncollectible by our Credit Department will be turned over to a collection agency and the customer will be responsible for all charges incurred.
3. Master Card, Discover, and Visa are accepted.
4. Some items may require pre-payment.

Minimum Order Charge
Our minimum order is $50.00. Orders less than our minimum will be subject to additional handling charges.

Prices
All prices are subject to change without notice. Orders will be invoiced at the prices prevailing at the date of shipment. The price and product facts shown in this catalog reflect information available to us as of the publication date. We apologize that we cannot be held responsible for any errors that may be inadvertently included in this website or online catalogs.